Shipping Policy
When can I expect to receive my shipment?
We process and ship orders within 1–2 business days after they are placed.
Once shipped, delivery usually takes 7–12 business days, depending on your location and shipping carrier.
Please note that delays may happen due to:
- Customs clearance
- Carrier delays
- High demand or external factors
We appreciate your patience in such cases.
📦 How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order using that number on a tracking website.
💰 What are your shipping rates?
We offer a flat shipping rate of $5.99 USD worldwide.
🌍 Which countries do you ship to?
We ship to most countries worldwide.
If your location is not supported, we will inform you and update your order.
For more information, contact us at:
📧 help@glowtrick.com
✏️ How can I change my shipping address?
You can request a change of shipping address on the same day you placed your order.
Please contact us as soon as possible at:
📧 help@glowtrick.com
🏠 Can I ship to a different address than my billing address?
Yes, you can enter a different shipping address at checkout.
📅 How are orders shipped?
Orders are shipped on business days only (Monday–Friday).
If you place an order on weekends or holidays, it will be processed on the next working day.